We have a vacancy for an Initial Contact Worker, based at our Dewsbury office.  This is a full time (37 hours per week) position, fixed term to end of June 2019 with the possibility that the contract may be extended or made permanent.

The salary scale is NJC points 20 – 22 (£19,819 – £21,074), the successful applicant will start at the first point of the scale.

Applicants must have knowledge/experience of:

  • Liaising with and maintaining good relationships with referring agencies
  • Working in a customer facing role.
  • Making and maintaining contact with clients, and providing interim support to ensure clients remain engaged
  • Supporting team members by maintaining accurate records of client contact and providing statistical information

The closing date for applications is 12 noon on Monday 10th December 2018, interviews will take place on Friday 14th December 2018.

An enhanced Disclosure and Barring Service Check (DBS) will be required for this post.


Application form (in both Word or pdf format), job description and employee specification are available below to download.

Completed application forms must be returned either by email to: HR@fusionhousing.org.uk or by post to The HR Administrator, Fusion Housing Ltd, Pearl House, 10 John William Street, Huddersfield HD1 1BA.

The closing date is 12 noon on Monday 10th December 2018.

Application forms and related documents